Archives

rss feed RSS

Follow Nilofer Merchant by subscribing to her RSS feed.

win markets:

other leaders:

Journal Archives

Recent Entries

The iPhone Work

Today was a good day. Fortune, WSJ, others covered us. Good day.

12 Ways of Emotional Intelligence

I give this talk on “having a seat at the table” where i talk about bringing our full self, full values to work. Because, of course, complex decisions require way more than a rational check list. They require judgment. And…

The Heartbeat Model

Much of CEOs I talk with spend a lot of time thinking about ways to drive growth of their business. Perhaps they never even stop thinking about it. And after they work on it a lot, they tend to engage their exec team on the topic. Once that level of discussion has happened, a group of incredibly talented c-suite people have figured out how to “grab” on to what it is they need to do. But the key question remains, how do employees “grab on” to the strategy?

Listen to the Oppressed

We listen to the rich, but we need to learn to listen to the oppressed. The voices that are often not heard are the ones that can add a dimension to a growth strategy that can’t be found at the top of the organization. It’s not glamorous and it likely won’t make it into the PPT slide that goes to the CEO or to the Board. It will however make a difference in how that strategy actually becomes reality. And you’ve heard me say it before. A strategy not made into reality is just a set of theoretical slides. Strategy has to be about the outcomes that are created.

One View

“Outside consultants don’t give in, and don’t give up”.

Holding The Vision

The larger picture is about the vision and mission. The “how” of what we do each day to accomplish that (or not) is what I’m commenting on to get the actions/ behaviors / direction to be aligned to the larger vision. So even when I see that things are not working, I am determined to lead that part of the solution to get it back on track.